Terms & Conditions

Introduction

These Terms & Conditions govern your use of known.agency and its public content. By using the website, you agree to these terms. If you do not agree, do not use the website.

About Known

Known is an SEO agency and integrated search department that works across search strategy, technical SEO, content, authority, internal linking, conversion, attribution, and AI-assisted search. Website content is general information. Client work is governed by a separate signed proposal, statement of work, or services agreement, which takes priority if it conflicts with these website terms.

Permitted Use

You may use the website for lawful purposes and to evaluate Known’s services. You must not interfere with the site, bypass security, introduce malicious code, access data without permission, impersonate another person, infringe intellectual-property or privacy rights, or use automated methods at a scale that disrupts the site or imposes an unreasonable load.

Information, Advice, and Results

Website content is provided for general business information and is not legal, financial, tax, or investment advice. Search performance depends on many factors outside Known’s control. Examples, case studies, scenarios, rankings, citations, traffic, pipeline, and revenue outcomes are not guarantees of future results.

Client Engagements

A website enquiry, meeting, or proposal does not by itself create a client relationship. Any engagement begins only when the relevant parties enter into a written agreement. That agreement should define scope, deliverables, responsibilities, fees, payment terms, intellectual property, confidentiality, data protection, acceptance, and termination.

Intellectual Property

Unless stated otherwise, the website, brand assets, text, graphics, methods, software, and other materials are owned by or licensed to Known and are protected by applicable intellectual-property laws. You may view and use the site for your own internal evaluation. You may not copy, republish, sell, modify, distribute, or create derivative works from site content without written permission, except where law allows.

Information You Submit

You confirm that information and materials you submit are accurate to the best of your knowledge and that you have the right to share them. You allow Known to use submitted information to respond to your enquiry, evaluate a potential engagement, and provide requested services. Do not send confidential, regulated, or sensitive information through a general form unless appropriate safeguards have been agreed. A signed client agreement may provide different terms and will control.

Third-Party Services and Links

The website may include links to or rely on third-party platforms. Known does not control those services and is not responsible for their availability, content, security, or terms. Your use of third-party services is governed by their own terms and policies.

Availability and Changes

We may change, suspend, or discontinue any part of the website without notice. We do not promise that the website will always be available, uninterrupted, secure, or free from errors.

Disclaimer

To the extent permitted by law, the website and its content are provided as is and as available, without warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement. Nothing in these terms excludes warranties or rights that cannot lawfully be excluded.

Limitation of Liability

To the extent permitted by law, Known will not be liable for indirect, incidental, special, consequential, or punitive loss arising from use of, or inability to use, the website, including loss of profits, revenue, data, goodwill, or opportunity. Nothing in these terms limits liability that cannot lawfully be limited.

Privacy

Our handling of personal information is described in the Privacy Policy.

Suspension

We may restrict or block access to the website where we reasonably believe these terms have been breached, the site is being misused, or access creates a security or legal risk.

Changes to These Terms

We may update these terms from time to time. The date shown on this page indicates the latest revision. Your continued use of the website after an update means the revised terms apply from that point.

Governing Law and Disputes

For client work, the governing-law and dispute provisions in the signed client agreement apply. Where no client agreement exists, applicable mandatory law and the courts with jurisdiction will determine the governing law and forum.

Contact

For questions about these terms, use the Known contact page.